Effective Date: February 2025

1. Introduction

Welcome to Hawkmade. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share information about our customers and visitors to our website, hawkmade.com.

2. Information We Collect

We collect the following types of information when you visit or shop with us:

  • Personal Identification Information – Your name, email address, mailing address, phone number, and other details necessary for processing orders.

  • Payment Information – Credit card details and billing information required for transactions. We do not store your payment details; they are securely processed through our payment provider.

  • Browsing Information – Your IP address, browser type, device information, and website usage data. We use cookies and similar technologies to enhance your experience.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders efficiently.

  • Provide customer support and respond to inquiries.

  • Improve our website, products, and shopping experience.

  • Send promotional emails, newsletters, or special offers (only if you have opted in).

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third-party service providers who help us with:

  • Payment processing

  • Order fulfillment and shipping

  • Website analytics and security

These providers are required to protect your data and use it only for the services they provide to us.

5. Data Security

We take reasonable precautions to safeguard your personal information, including encryption, secure servers, and other security measures. However, no online transmission or storage is 100% secure, so we encourage you to use strong passwords and be cautious when sharing personal details online.

6. Your Privacy Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails by clicking the "unsubscribe" link in any email.

  • Request that we restrict or stop processing your data.

To make a request, please contact us at info@hawkmade.com.

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected such information, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with an updated Effective Date.

9. Contact Us

If you have any questions about our Privacy Policy or need to request changes to your personal data, please reach out to us at:

📧 Email: info@hawkmade.com